What is the Koolfog Comfort Club?

What is the Koolfog Comfort Club?

Koolfog, Inc. offers the most comprehensive maintenance and repair service available. This program allows your Koolfog equipment to operate at maximum efficiency, extends its life, and protects you against the unforeseen expense and nuisance of equipment failure. The Program is simple. You agree to schedule critical annual services for your misting system. In exchange, we provide discounts on labor and materials. And we don’t ask you to pre-pay for service not rendered.

What services are recommended?
There are three service points that are critical to maintaining the life and performance of your Koolfog system:

Initial 50 Hour Oil Change
If you have recently purchased your Koolfog system, it is very important to change the oil after
the first 50 hours of use. This is a one-time service that costs $100. Many times this service can
be combined with your Spring Start-up Service (or, replace your Spring Start-up service if you
purchased your system just prior to the season).

Seasonal Shut-down Service
The Seasonal Shut-down Service protects your system during the winter months. By performing
this service, we alleviate problems associated with freezing conditions such as leaks, bursts or
cracks in components or line. As part of the Seasonal Shut-down we:

  • Disconnect the water supply
  • Empty water filter canisters
  • Air dry Lines using compressed air
  • Disconnect the power supply
  • Perform multi-point inspection and deliver to the client a report with recommendations
  • (if any) of additional service and repair needs.

Spring Start-up Service

The Spring Start-up Service gets your system in shape for the season. During the Spring Start-up Service we:

  • Change the pump oil
  • Remove and replace water sediment filter and water conditioning
  • filter
  • Inspect system and nozzle integrity
  • Perform additional service and/or repairs if pre-authorized

 

What does it cost to be a Member?
Nothing! Membership is free. For our services, we only bill as services are performed and the cost of service is based upon the actual time spent on-site (1 hour minimum) and the material used. However, we do realize that if your system works good it makes us look good. So, in exchange for the commitment to properly maintain your Koolfog system we offer the following discounts:
25% Discount Parts & Materials
$85 per hour Labor Rate (usually $95)

How much do routine services cost?
Service costs vary based on the specific installation. For example: How many nozzles do you have? How accessible is the Koolfog pump unit? How accessible is the feed line and atomization line? Do you have fog as well as mist? With that in mind, the following estimates are based on average system configurations and based on residential use. For commercial or industrial use (i.e. 8-12 hours per day use) please call us to estimate your annual service cost.
Up to a 20 Nozzle System $385.00 Annually
21 to 40 Nozzles $410.00 Annually
41 to 80 Nozzles $435.00 Annually
80 to 120 Nozzles $460.00 Annually
121 or more Nozzles Call for pricing
*Please note that the Spring Start-up Service will typically represent the majority of your total annual cost (60% – 75%)